​Ordering Process

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Decide on key details such as, Year (stamp, if applicable), Colour, Hardware colour (gold, silver, etc.), Leather type (e.g., Togo, Epsom, Clemence). Identify a budget and select a handbag from the available inventory that aligns with your financial range. The handbags sold are second-hand but guaranteed to be in grade A condition. All necessary accessories (e.g., boxes, dust bags, shopping bags) are included. While the specific year (stamp) of the bag is not disclosed, the condition and quality are prioritized to ensure satisfaction.

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1. Make a Deposit:

   HKD$5000 or 50% of the item's price (50% deposit offers a 5% discount).|

2. Meet in Person:
   Arrange a meetup at "Fake Killer Centre (質屋會社)" to complete the purchase.

3. Final Payment:
   Pay the remaining balance before picking up the item.

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If the Desired Item is Unavailable

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• Luxe Pavilion can source the item using its network.

• Items are shipped to Hong Kong upon request.

• Please contact us via Instagram / WhatsApp or Website.
  
   

​Shipping Information

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• Complimentary Shipping:

1. Free via SF EXPRESS in Hong Kong, China, and Taiwan.

2. Items over HKD$50,000 are shipped overnight.

3. Purchases over HKD$100,000 require a 10-day in-person transaction at "Fake Killer Centre."

    

    

• Worldwide Shipping:

1. Available to most regions via DHL or FedEx for a flat fee (includes shipping and duties).

2. Hand-carry services are available for an extra 8%.

    

    

    

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Payment Options

• Hong Kong FPS

• Bank of China Hong Kong

• Bank of China

• Credit Cards

• PayPal

• Alipay Hong Kong

• Alipay China

• Wechat Pay Hong Kong

• Wechat Pay China
  
   

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Authenticity Guarantee

• When you purchase from us, you are assured of owning an authentic product. Every item on our site undergoes double or triple authentication. Our inventory is sourced exclusively from vetted suppliers, and we often trace the item's original point of purchase, minimizing any risk of counterfeit goods.

• Each item we sell is received directly by us for thorough inspection to confirm both its authenticity and condition. Specifically, every Hermès Birkin and Kelly is authenticated through a meticulous process involving our supplier, our in-house team, and at least one third-party authenticator: FAKE KILLER CENTRE 質屋會社.

• Your trust is our priority, and our stringent authentication protocols reflect that commitment.

• Money-back guarantee if proven not authentic by listed trusted authenticators.
  
  
   

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You Do Not Have The Item I Am Looking For. Can You Find It?

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If you are in the market for a specific item, we can definitely source it for you. We have an extensive network of suppliers and sellers, so if the item is available, we will offer you and ship to Hong Kong. Please contact us via Instagram / WhatsApp or Website.

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Free Shipping

 

FREE SF EXPRESS SHIPPING IN CHINA, HONG KONG AND TAIWAN.
Shipping is complementary in the Hong Kong. All items are shipped via SF EXPRESS unless a specific request for an alternative carrier is made. Purchases of HKD$50,000 or more are shipped overnight on receipt of payment.  Items over HKD$100,000 that trading in person in 10 days at FAKE KILLER CENTRE located in Tsim Sha Tusi.  All shipments are fully insured.

 

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Delivery Timeline

• Normally 5-7 business days from Europe.

• Hermès Birkin, Kelly, and Constance bags are shipped overnight to Hong Kong.
  
  
   

Worldwide shipping
We ship to most countries worldwide that are covered by our cargo insurance, with notable exceptions like Mainland China, Russia, Mexico, and Brazil. We use DHL and FedEx with a flat fee that includes both shipping and duties. Additionally, we offer a hand-carry service to Shenzhen, China. Please contact us if you are unsure whether your country is eligible, you invite them to reach out for clarification.

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Will You Hand Carry Items

• Service Offered: Hand carrying or personal delivery of items.

• Additional Fee: 8% of the item's value.

• How to Arrange: Customers need to contact Luxe Pavilion directly to request this service

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Returns and Refunds

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Final Sale Policy

• No returns for new/unused items or custom orders.

Pre-owned Items

• Returns accepted for store credit within 48 hours of receipt (same condition required).

• Costs for shipping deducted from store credit.

• Store credits valid for 90 days.

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​Conditions

• Returns must be insured, and the correct address used.

• Luxe Pavilion reserves the right to reject returns if items appear used, damaged, or swapped.

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For further inquiries, Luxe Pavilion can be contacted via email at info@luxepavilion.store or by phone at (852) 6304 1706.